playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 6000550733
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely authenticate and log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues, click "send OTP" and wait for a response. If you don't receive OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to customer support via email for assistance with account transfer. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device. Then, download the latest update, which should resolve any issues. Once installed, you can log in and access the app's new features.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means you can only cash out the money you've earned while playing, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are fully completed and saved within the app. This includes storing your Aadhaar card information, UPI details, and all relevant bank account data. Subsequently, this will enable a seamless experience within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can happen even with the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can seek assistance from their customer care centre.
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